NOTICE OF PRIVACY PRACTICES
PEAK HQ LLC dba Aspire Health Clinic
10670 N. Central Expy, Suite 490
Dallas, TX 75231
Phone: 214-234-0000
Website: aspirehealthdallas.com

Effective Date: 5/5/2026

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

PEAK HQ LLC dba Aspire Health Clinic (“we,” “our,” or “the practice”) is required by law to maintain the privacy and security of your Protected Health Information (PHI). We are also required to provide you with this Notice explaining our legal duties and privacy practices.

We will follow the terms of this Notice currently in effect. We reserve the right to change this Notice at any time, and any revised Notice will apply to all PHI we maintain. Updated Notices will be available in our office and on our website.

HOW WE MAY USE AND DISCLOSE YOUR INFORMATION

We may use and disclose your PHI for the following purposes without your written authorization:

1. Treatment

We may use and share your PHI to provide, coordinate, or manage your care. This includes communication with other providers, laboratories, and service providers involved in your care.

Examples:

  • Sharing information with laboratories such as Quest Diagnostics, Cyrex, US BioTek, Vibrant Wellness, or others as needed
  • Coordinating chiropractic care, decompression therapy, functional nutrition, HOCATT sauna, or PEMF services

2. Payment

Although we do not bill insurance, we may use your PHI for payment-related purposes such as processing payments and maintaining financial records.

Examples:

  • Processing payments through Stripe
  • Providing receipts or superbills if requested

3. Health Care Operations

We may use your PHI for business operations necessary to run the practice.

Examples:

  • Scheduling and managing appointments through JaneApp (our electronic health record system)
  • Internal quality improvement and administrative functions

4. Business Associates

We may share your PHI with third-party service providers (“Business Associates”) who perform services on our behalf and are required to protect your information.

These may include:

  • Electronic Health Records: JaneApp
  • Laboratories: Quest Diagnostics, Cyrex, US BioTek, Vibrant Wellness, and others as needed
  • Marketing/Communication Platforms: GoHighLevel, Mailchimp
  • Payment Processing: Stripe

5. Appointment Reminders and Communications

We may contact you using the information you provide (phone, text, email, or mail) for:

  • Appointment reminders
  • Follow-up care
  • Health-related information

Note: Standard communication methods such as email and text messaging may not always be secure. By providing your contact information, you acknowledge and accept this risk.

6. Marketing Communications

We may send you newsletters, educational materials, or promotional offers related to our services.

We will only use your contact information for these purposes in accordance with applicable law, and you may opt out of receiving these communications at any time.

We do not sell your personal information.

7. Testimonials

We may use testimonials or reviews only with your written authorization.

8. Individuals Involved in Your Care

We may share relevant information with a parent, guardian, or authorized representative involved in your care, especially in the case of minors.

9. As Required by Law

We may disclose your PHI when required by federal, state, or local law, including:

  • Public health reporting
  • Legal proceedings (e.g., court orders, subpoenas)
  • Health oversight activities

USES AND DISCLOSURES REQUIRING YOUR AUTHORIZATION

We will obtain your written authorization for:

  • Uses and disclosures not described in this Notice
  • Most marketing uses beyond general communications
  • Any use of testimonials or identifiable patient information

You may revoke your authorization at any time in writing.

YOUR RIGHTS REGARDING YOUR PHI

You have the following rights:

1. Right to Access

You may request a copy of your medical records.

To request records, contact: officemanager@aspirehealthdallas.com

2. Right to Amend

You may request corrections to your records if you believe they are incorrect or incomplete.

3. Right to Request Restrictions

You may request limits on how your PHI is used or disclosed. We are not required to agree, except as required by law.

4. Right to Confidential Communications

You may request that we contact you in a specific way (e.g., only by email or phone).

5. Right to an Accounting of Disclosures

You may request a list of certain disclosures we have made of your PHI.

6. Right to a Paper Copy

You may request a paper copy of this Notice at any time.

BREACH NOTIFICATION

We will notify you if a breach occurs that may have compromised the privacy or security of your PHI.

SPECIAL SITUATIONS

Minors

We provide services to minors with a parent or legal guardian present. In most cases, parents or guardians have the right to access the minor’s PHI, subject to applicable law.

COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.

To file a complaint with us, contact:

Demetris Elia, Privacy Officer
dr.d@aspirehealthdallas.com

You will not be penalized for filing a complaint.

CHANGES TO THIS NOTICE

We reserve the right to change this Notice at any time. Updated versions will be posted in our office and on our website.

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